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Marketing & Reputation

Review Agent

An AI agent that looks after your reviews: every one answered in your tone, the critical ones escalated first.

100%

of reviews answered

Marketing & ReputationReview Agent
01

The starting point

Reviews decide who gets the next booking, the next table, the next job. But answering them properly takes time: someone has to check every platform, find out what actually happened, write a reply that doesn't sound canned, and catch the critical one before it sits unanswered for a week.

The Review Agent reads every review the moment it's published, on Google, TripAdvisor and Trustpilot: it drafts the reply in your tone, escalates the critical ones to the right person with the full story, flags suspect reviews to the platform and asks your happy customers for the next one. You approve and publish.

02

How we fix it

  1. 01We map your platformsTwenty minutes on where your reviews live, who answers them today and what usually goes wrong.
  2. 02We load your tone and rulesYour past replies, escalation rules and privacy limits become the agent's playbook. The integration work is on us.
  3. 03The replies start going outReviews come in, replies come out ready to publish, critical ones reach the right person first. You see everything.
03

What you gain

  • Every review answeredCustomers read the replies before they choose you. With the agent, no review sits ignored, ever.
  • Critical ones reach you firstA 1-star review is escalated in minutes with the context and a recovery draft, not found a week later.
  • Replies in your voiceDrafts come out specific and personal, quoting the case, never the same copy-paste thank-you.
  • Fake reviews challengedReviews that don't match any customer are flagged to the platform with the evidence, and answered factually.
  • More reviews from happy customersThe agent asks at the right moment, on email or WhatsApp, so your rating reflects your real work.
  • Feedback becomes fixesRecurring themes are reported weekly: what customers praise, what's breaking, what to fix first.

Good for

Hotels and restaurants on Google and TripAdvisorE-commerce stores on TrustpilotClinics and studios with privacy-sensitive repliesWorkshops and local services on GoogleGyms and clubs with membership feedbackMulti-location brands with one tone of voice

You talk to the person who builds it: start to finish.

Start with a conversation, not a contract.

20 min · free · straight with the founder

Twenty minutes, no strings: you tell me where your company loses time, and I tell you plainly whether automation is worth it, where to start, what it costs, and what to leave alone. When the honest answer is "don't", that's the answer you'll get.

Book a call

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